Warranty Policy

Warranty Policy for Linnovision Electronic Gadgets

1. Warranty Duration:

• All Linnovision electronic gadgets are covered by a 1-year limited warranty from the date of purchase.

2. Covered Items:

• The warranty covers manufacturing defects and failures arising from normal use of the product.

3. Exclusions from Warranty Coverage:

• The warranty does not cover damages resulting from:
  • Accidental drops, impacts, or mishandling.
  • Exposure to liquids, extreme temperatures, or environmental factors.
  • Unauthorized modifications or attempted repairs by non-Linnovision authorized personnel.
  • Normal wear and tear.

4. Warranty Claim Process:

• To initiate a warranty claim, the customer must provide proof of purchase and contact our customer support team at [insert contact details]. A Return Merchandise Authorization (RMA) number will be issued for eligible claims.

5. Product Replacement Procedure:

• In case of a warranty claim, the customer must contact our customer support team at [insert contact details] and provide a detailed description of the issue.
• To assess the claim, customers may be requested to send clear pictures or videos showcasing the defect. These visual materials will aid our technical team in making an accurate evaluation.
• If the defect is confirmed and covered by the warranty, we will promptly send a replacement product of equal or similar specifications.
• If the warranty claim is denied, the customer will be informed of the reason, and they may opt for paid repairs if available.

6. Limitations of Liability:

• Linnovision's liability under this warranty is limited to the replacement of the defective product.
• Linnovision is not liable for any indirect, consequential, or incidental damages arising from the use of our products.

7. Voiding of Warranty:

• The warranty is void if the product has been subjected to misuse, abuse, neglect, or unauthorized alterations.

8. Dispute Resolution:

• Any disputes arising from this warranty will be resolved through negotiation or mediation.

9. Modifications to the Warranty Policy:

• Linnovision reserves the right to modify this warranty policy at any time. Updates will be posted on our website.

By purchasing and using Linnovision electronic gadgets, customers agree to abide by the terms outlined in this warranty policy.

For any questions or concerns related to the warranty, please contact our customer support team at hello@linnovision.com.